Your privacy is our priority. This document transparently explains how mae4 collects, uses, stores and protects your personal data. We are committed to keeping your information safe and free from misuse.
Mae4 takes seriously our responsibility to protect the privacy of every member using our platform. This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and transparently explains how we handle your personal data.
This policy applies to all users who visit the mae4 website, register an account, make deposits or withdrawals, use our mobile app, or interact with any of our services. By using the mae4 platform, you agree to the terms set out in this Privacy Policy.
In operating a safe and responsible betting platform, mae4 collects certain categories of personal data. All data is collected only to the extent necessary for legitimate, stated purposes.
Personal Identity Data:
Contact Data:
Financial Data:
Technical Data:
Mae4 does not collect sensitive data such as medical information, religious beliefs or political views. If you voluntarily share additional information through conversations with our support team, that information will be handled with the same level of confidentiality.
Your personal data is collected through various legitimate and transparent channels in the course of using the mae4 platform. We ensure every data collection is carried out responsibly.
Mae4 uses your personal data only for lawful, relevant and necessary purposes. We do not use your data for purposes beyond the scope stated below without obtaining additional consent from you.
Mae4 understands that your trust depends on how we handle your personal information. We do not share your data arbitrarily. Information sharing only occurs under specific circumstances outlined below.
All third parties that receive your data are bound by strict confidentiality agreements and are only permitted to use that data for purposes specified in their agreement with mae4.
Protecting your personal data is our top technical and operational priority. mae4 continuously invests in the latest security infrastructure to keep your data protected against cyber threats.
All data transmitted between your device and mae4's servers is protected using 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.
Members can activate two-factor authentication to add an extra layer of security to their account, ensuring only you can access it even if your password is compromised.
Mae4's security systems monitor suspicious activity 24 hours a day, 7 days a week. Any anomalies are detected and addressed proactively before they can affect your data.
Financial data and identity data are stored in separate systems protected by layered access controls, minimising the overall risk of a data breach.
Your data is regularly backed up to secure servers at multiple locations to ensure prompt recovery in the event of an unexpected system disruption.
Mae4 conducts regular independent security audits by accredited cybersecurity firms to identify and remediate any vulnerabilities in our systems.
Mae4 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your browser preferences at any time. However, disabling essential cookies may affect the functionality of certain mae4 platform features. Note: Disabling cookies does not delete data that has already been collected.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal data we hold. mae4 respects and facilitates the exercise of these rights.
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
If your data is inaccurate or incomplete, you have the right to request a correction through your account panel or our support team.
You may request the deletion of your personal data, subject to the data retention requirements legally binding on mae4.
You may object to the processing of your data for specific purposes such as direct marketing at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
In certain circumstances, you may request that we restrict how we process your personal data while an issue is being resolved.
To exercise any of the above rights, please contact our privacy team via email at [email protected]. We will respond within the timeframe required by applicable law.
Mae4 only retains your personal data for as long as necessary to fulfill the original purpose of collection or as required by law. Retention periods vary by data type:
Upon expiry of the retention period, your data will be securely deleted or anonymized in accordance with approved data disposal procedures. Anonymized data can no longer be linked to your identity and may be retained for aggregate analytics purposes.
If you have any questions, concerns or complaints regarding how mae4 handles your personal data, we encourage you to contact us directly. Our privacy team is ready to assist.
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia as the relevant regulatory body under PDPA 2010.
We don't just meet legal requirements — we go beyond the minimum standards to ensure every member's personal data is always in the right hands.
256-bit SSL technology protects every bit of data transmitted through the mae4 platform. Whether you are making a deposit, accessing your account or playing games — all communications are fully encrypted.
Mae4's KYC process is designed to protect your identity. Submitted documents are reviewed securely and never shared without legitimate reason, ensuring your identity is never misused.
Mae4 is fully committed — we have never sold or forwarded your data to advertisers or data brokers. Your privacy is not a commodity to us; it is a responsibility we take seriously.
The mae4 privacy policy is drafted and updated periodically to ensure full compliance with Malaysia's Personal Data Protection Act 2010 and relevant international standards.
In the event of any security incident that may involve your data, mae4 will notify you within the stipulated timeframe and take immediate remedial action.
Through the mae4 account panel, you can view, update, and manage your own personal data. You may also request data deletion at any time, subject to legal requirements.
A quick guide to understanding how mae4 handles each category of your personal data.
With a transparent privacy policy and industry-grade security infrastructure, you can focus on the best gaming experience without worrying about the safety of your personal data.